Arlo|Smart Home Security|Wireless HD Security Cameras

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Glasto
Apprentice
Apprentice

Hi everyone.

Getting a white type pixelation which dances across the top of live view and recordings. Also a vertical type thread which runs top to bottom. Is the camera on it's way out? Done really well if it is. Thanks.

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Glasto
Apprentice
Apprentice

Removing the battery and reinserting didn't solve it.

But, removing the camera and re-adding it did. Pixelation gone. Thanks for your help.

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StephenB
Guru Guru
Guru

@Glasto wrote:

Getting a white type pixelation which dances across the top of live view and recordings. Also a vertical type thread which runs top to bottom.


It could be a camera hardware failure.  Have you tried removing/reinserting the battery?

 

If that fails, I guess you could also try removing the camera from the account and then re-adding it.  Though there is some risk doing that - several have run into problems re-adding legacy cameras to their account.

Glasto
Apprentice
Apprentice

Removing the battery and reinserting didn't solve it.

But, removing the camera and re-adding it did. Pixelation gone. Thanks for your help.

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