Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 night vision turns off randomly. Tried turning camera off and re-syncing to Base Station.

Reply
Discussion stats
  • 1 Reply
  • 133 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Star
Star

The night vision of one of my cameras turns off randomly. There is no bright light, white borders or something else that can obviously cause it. I already took the camera off the wall, power off, re synced it with the base station but the problem keeps recurring. Any suggestions?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Highlighted
Guru Guru
Guru

@linda185new wrote:

The night vision of one of my cameras turns off randomly. There is no bright light, white borders or something else that can obviously cause it. I already took the camera off the wall, power off, re synced it with the base station but the problem keeps recurring. Any suggestions?


I'd try swapping the cameras, just to see if that makes a difference.

 

If it's clearly the camera, then if it is under warranty you should contact support:  https://www.arlo.com/en-us/support/contact.aspx

Discussion stats
  • 1 Reply
  • 134 Views
  • 0 Likes
  • 2 In Conversation