Arlo Pro 2 cameras no longer saving footage after subscription for doorbell ended

[Vikdaddy]

Hi. Have three Arlo Pro 2 cameras dotted around the house. Relied on seven day cloud footage for past few years. Recently purchased Arlo Doorbell and the three month trial ended for saved footage. Now all of my cameras no longer have saved footage, only alerts. Please help.

[jguerdat]

Try rebooting your base and check your active mode. I believe some folks have reported loss of recordings for other cameras when the doorbell ran out of the trial but can't be sure I remember correctly. You could try removing the doorbell to see what happens and then add it back in.

You could also try using local recordings by inserting a thumb  drive into the base and setting it up in the base settings. You'll have to safely eject the drive from the base to view any recordings on a computer.