Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 and Homekit pairing - need token reset

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Sbrass
Aspirant
Aspirant

Hello,  

Recently all of my Arlo Pro 2 cameras were out of battery for an extended period of time and it that must have impacted the HomeKit integration -  while they are available as normal via the Arlo app, they are showing as 'No response' in HomeKit.  This model does not have a pairing code, could I please request a token reset?

 

Thank you!

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

Sbrass
Aspirant
Aspirant

All set, thank you! 

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