Arlo|Smart Home Security|Wireless HD Security Cameras

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Amengle
Aspirant
Aspirant

Hello,

 

These are the models I currently have

BASE - VMB4000r3

CAMERA 1 - H3

CAMERA 2 - H3

 

Both cameras always say poor signal strength even though I have 1 less than 10 ft away from it. I have never gotten it to say anything better when moving them around before mounting. I have tried rebooting the base, both wifi AP's and cameras with no luck. Any suggestions?

 

Aaron

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Shane0nz
Guide
Guide
Yes that indicator shows good strength, question is then what is the issue with the positioning indicator? Bear in mind i paid $1600, having someone say ignore it does not seem right to me
Amengle
Aspirant
Aspirant

So after all the back and forth with support and having the base replaced, I think it really is a fault with the application itself or something. Switching out the base didn't really do much except put me $16 in the hole. Kinda sad that a feature that is supposed to help you setup the cameras doesn't work. I have tried completely uninstalling the app and clearing the cache before reinstalling it with no luck either so it's not the phone. Guess that is just something I'll have to live with. Thanks for the help all!

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  • 26 Replies
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  • 10 Likes
  • 11 In Conversation