Arlo Pro 2 - My batteries need to charge every week. HELP ME PLEASE
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ARLO PRO 2 model VMC4030P. I've managed a senior community for 3 years. When the office is closed things seem to happen around the facilities. I am not familiar with the life of the current equipment. I have a camera in our main room, the office hallway, and one outdoors that notify the company email every week telling me the battery is low. I grab the ladder and physically remove it to charge it in the office for 5-8 hours. The main clubhouse one seems to die after only 2 or 3 days. Can I buy a new battery? Should I just buy a new camera? I wish I could just speak with someone to go over a few things. Can anyone tell me is this Pro 2 camera very outdated and I should upgrade to a newer model? I would love to have the battery only need charging once every few months or maybe a month.
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PropertyManager,
Battery life is dependent on several different factors. Usage, signal strength, environment etc. all have variables that impact battery life.
Take a look at the following article for some tips on how you can extend the battery life of your camera: https://kb.arlo.com/291/How-can-I-extend-my-Arlo-camera-s-battery-life
JamesC
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Thank you for reaching out James. Is there a way to purchase another battery entirely? Does it seem normal that under any circumstance I should be charging it after 3 days? I'm looking into options and wonder if I should just upgrade from a Pro 2 to a Pro 4 or something. Can you tell me how long the battery life would be on the newer model?
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If the camera is seeing heavy usage, the rate of battery drain you're seeing could be normal.
How much activity is the camera seeing (live streaming/recordings)?
For more information on this, see here: https://kb.arlo.com/1202753/How-long-do-Arlo-camera-batteries-last
JamesC
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@PropertyManager wrote:
Can I buy a new battery? Should I just buy a new camera?
You could get a Pro 4 XL camera, that has a much bigger battery. But you'd still need to charge it more often than you'd like.
These cameras are indoors correct? Is it practical to get power to the camera from a nearby outlet?
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