Just replaced 2 of my 4 Arlo Pro cameras with the Pro 2. Couple of observations
1) Motion sensor set at 100 and it is not as sensitive as the Pro. The Pro was so sensitive that I had to dial it down. With Pro I it was able to trigger the camera each time a car passed my house. With the Pro 2 you have to drive on my drive way before it triggers. This is an isse for my application since I am unable to get it to trigger at my mailbox at the end of my driveway like the original Pro was able to do.
2) Night Vision is not as clear as the original Pro
3) While positioning the camera it went offline. Could not figure out how to get it online other than taking the battery out and putting it back in and re-synced.
Seems 2 out of the 3 ar reported issues. I wonder if anyone is having an issue with the motion detection. I have a 45 day return window... if there is no firmware to resolve by then I will be taking it back.
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I actually called Netgear yesterday as I was concerned with this post and others I've found on the Pro 2.
They mentioned that once I got my cameras I could call in if I see any problems with the Night vision, etc.
If you have the cameras I would suggest calling into the support numbers instead of relying on the forums.
That's the standard response. Don't get fooled into thinking you are getting any escalated attention. Just like others with any other problems, you will be connected to L1 support who will be reading scripted responses. You try it and report back to us if you find that to be untrue.
Additionally, it lets them take the problem "offline" where it will be seen on this forum. No prospective customer will call in to see if there is any problems as part of their pre purchase due diligence, This also eliminates a current customer from corroborating that their problems with the AP2 are isolated. You got used IMO.
Wanted to update everyone to let them know I did purchase the 4 camera Arlo Pro 2 set this last weekend and got the cameras installed. Here are some samples from around my house.
I don't really have a previous setup to compare with but I did want to show some examples. This is on the optimized setting on all cameras.
The system is running the following firmware versions:
Arlo Basestation HW Version: VMB4000r3
Cameras HW Version: H3
I too (like many) have an issue with night time poor quality !! They sent an email out a couple of days ago, advising there will be a firmware upgrade, BUT... failed to mention what the upgrade fixes!! (Great communicators).
Your kitchen side night is the only decent view IMO. Do you have external lighting there or its it just the cam's IR? What brightness level do you have the cams set to?
IMO removal of the hoods made the quality acceptable. I concur the back door view could be improved but you may also want to put a motion light there (non NG is better). If you prefer get a wide able IR illuminator. The cam reflects off which surfaces, especially white ones, and that post as small as it is is centered to your cam view. IMO if you move it you might get some improvement and may not need all the external lighting and IR.