Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Pro 2 Live View not connecting using Safari Browser /macbook pro after Update 1/7/19

Reply
Discussion stats
  • 1 Reply
  • ‎2019-01-09 11:23 AM
  • 678 Views
  • 0 Likes
  • 2 In Conversation
jc39
Guide
Guide
‎2019-01-09 11:23 AM

I use Safari/Arlo everyday.  Since update on 1/7/19, live view does not work, "please wait" until it times out.  Chrome browser and IOS on iphone all seem to work as of now.  Can you Netgear tech people PLEASE test these updates before sending out, every update something happens.  Thanks for getting rid of Alarm banner that is the only good thing!  I have to figure out how to turn updates off until it gets tested with community users for a few months, this is crazy & ridiculous as it happens too often. 

Labels:
0 Likes
Reply
Message 1 of 2
678
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-01-14 02:14 PM

Hi @jc39,

 

What Safari version are you running? And have you tried using incognito mode?

0 Likes
Reply
Message 2 of 2
646
Discussion stats
  • 1 Reply
  • ‎2019-01-09 11:23 AM
  • 679 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.