Arlo Pro 2 Is Not Detecting Motion

[sanaitha]

Only one camera detecting motion

[michaelkenward]

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@sanaitha wrote:
Only one camera detecting motion

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Too little information to go on.

How many cameras do you have?

Tried swapping them around?

Any more details you can provide?

[sanaitha]

Hi @michaelkenward I got two cameras with the base station. When I look at the cameras on my phone both offer me motion detection feature with ‘test motion detection’ action. However only one of the two cameras detects motion other does not.

[ShayneS]

Hi @sanaitha

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[sanaitha]

Unable to find the solution at support link.

I got two cameras with base station, only one of the two is detecting motion the other is not even after my carrying out the necessary trouble shoot.

[ShayneS]

@sanaitha

Have you tried to remove the camera from Settings > My Devices > Re-Add it?