Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Bas & Cams went offline

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Apprentice
Apprentice
You have to sync cameras if the light is amber at right side.
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Initiate
Initiate

I am having the same problem and just discovered my cameras have been offline for 4 days. is the point of having them if not reliable??? They so far. I had mine 2 weeks

Model: VMC3030 | Arlo Wire-Free Camera
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Aspirant
Aspirant
I am having the same issue, my camera is offline but the base seems to be working
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Aspirant
Aspirant
Same- have had mine for 2 years. It’s a regular problem.
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Aspirant
Aspirant
Yes we are having the same problem. Update cancelled our ability to set sensitivity so we couldn’t record at night when it is most important. Now we are offline and have restarted everything. Have had the cameras 14 months and finally it was working great then the update screwed everything up!
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Initiate
Initiate

No activity on camera. Keeps showing offline. Fix this or give me my money back
Now!!!!!
 

Model: VMB3000 | Arlo Base Station
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Arlo Moderator
Arlo Moderator

If you are experiencing an offline camera issue, please find the following troubleshooting steps here: My Arlo wire-free camera is offline; how can I troubleshoot it?