Arlo Pro 2 Camera Not Detecting Motion

[NTNH]

Hi Everyone,

I bought an Arlo pro 2 base station and four cameras. Setup easy and work well.  However, two weeks now. One camera for my front door does not detect the motion anymore.  I tried motion detection test, no orange light but two one-time flash red lights. The other three work ok right now. It is raining for several days, here. I am not sure if that affects the camera. 

Anyone faced or facing the same issue and can help me with that? 

Thanks

[jguerdat]

Maybe the battery needs chaarging?

[NTNH]

Thanks for the reply. The battery still 70% remaining. I can try to charge it until full, however, it should not be like this.

[jguerdat]

Spec battery life is for <5 minutes of recording and live viewing per day. Have you been following that?

[NTNH · Accepted solution]

I took it down and remove the battery and put it back. Now it works.

[srleonard93]

Hello,

Can anyone help me identify why one of my camera's stopped detecting movement and stopped alerts? I have tried to remove the battery, delete the camera and resync and no luck. 

Thanks

[ShayneS]

@srleonard93

What Firmware is your base station & camera running?

[srleonard93]

1.12.0.0_27099

[jguerdat]

That's for the base but what about the camera? SHould be 1.125.11.3_26229.

What mode are you using? Is the a rule for the camera in that mode? When you delete the camera and resync, any rule for that camera in a custom mode is removed and has to be readded.

[zilinsky]

Yes one of my cameras motion dector is inoperable. I'm looking for a fix.

[jguerdat]

Is the camera armed in you rmodes? What have you tried?

[NTNH]

Yes, armed

[jguerdat]

Remove the camera from Settings, My Devices and resync. ANy better?