Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Base Station will no longer Connect to Internet - Netgear CG3000 - 1STAUS Router

Reply
Discussion stats
  • 1 Reply
  • 529 Views
  • 0 Likes
  • 2 In Conversation
emsy_j
Follower
Follower

Purchased my ARLO pro a few months ago - set it up within 5 minutes - was so easy.  And then 2 weeks ago the base lost connection to the internet - Amber light.  My router is a Netgear CG3000-1STAUS.  i've unplugged replugged, checked cords, synced - all the simple stuff a non IT person can do.  What are recommendations from here - that are easy to do. 

 

1 REPLY 1
michaelkenward
Sensei Sensei
Sensei

Recycled (turned on and off) the whole network?

 

Modem/router first. Then base station.

 

Reset the hub?

 

By the way the CG3000 is a modem/router, not just a router. Anything else on the network?

 

In extremis, reset the modem/router and rebuild the network from scratch.


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Discussion stats
  • 1 Reply
  • 530 Views
  • 0 Likes
  • 2 In Conversation