- The camera stop working. The only action that it perform is a led blinking when i plug the battery or the power supply.
- I bought with Arlo Pro2 VMS4430P kit by Amazon.
- The camera and the entire kit work only inside my home. Never been outside.
- I don't know the firmware version because the camera doesn't work, but I periodically check for the firmware update in all my Arlo devices.
Thank you in advance for the help.
Solved! Go to Solution.
Are the base station LEDs showing good power and internet status? https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean
If they showing good status, then have you tried removing the camera from your account and re-adding it?
The base station led are ok and the other cameras connected work fine.
I removed the camera but It's impossible to add it again because when I press the sync button on the camera nothing happen.
when I press the sync button on the camera nothing happen.
But you are seeing the blinking blue light on the camera?
Assuming yes: Did you try also pressing the sync button on the base (instead of using "add device" in the app and web client)?