Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Notification Badge showing incorrect number on iOS

Reply
Discussion stats
  • 3 Replies
  • 930 Views
  • 1 Like
  • 2 In Conversation
azarloGuy
Apprentice
Apprentice

What worked for a while is broken again or maybe wasn’t really fixed. Camera detects motion, I get a notification and the badge on the Arlo app says 51. Other times it has said 109 with only one recorded new video. Will this ever be fixed correctly? Why does it take years to get something corrected? This is on iOS version of app.

1 ACCEPTED SOLUTION

Accepted Solutions
ShayneS
Arlo Moderator
Arlo Moderator

HI @azarloGuy

 

We have released the latest version of the Arlo mobile app 2.13.

 

This should address the issue with the badge counter failing to reset.

View solution in original post

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating reports on this issue with the badge not resetting. We will provide an update as soon as we have more information to share with the community.

ShayneS
Arlo Moderator
Arlo Moderator

HI @azarloGuy

 

We have released the latest version of the Arlo mobile app 2.13.

 

This should address the issue with the badge counter failing to reset.

azarloGuy
Apprentice
Apprentice
And in the process all my recording for the week were wiped out. Thanks.
Discussion stats
  • 3 Replies
  • 931 Views
  • 1 Like
  • 2 In Conversation