Arlo Go 2 goes offline

[hunnu]

My Arlo Go 2 LTE camera is in a ranch in CA and I am in the east coast. It worked fine about 1 years ago and suddenly on Friday it went offline. I have no way of restarting it without physically being there.

Now I have asked a person to just do it by removing battery and SIM and reinserting it back.

My question is do I need to pair my iphone with the QR code again, as my iPhone unfortunately is with me?

I searched all the manuals and it does not talk about this. Also too much focus on wifi camera and very little on LTE.

I hope it works. I have talked to tmobile and they say its a camera restart issue. They did not disconnect my service. As I have two additional cameras there which are still online.

Also is there a way to restart it on its own? I don’t have electricity. Am using solar.

[jguerdat]

Assuming the battery isn't actually dead, the battery reinsertion is the quick solution. No need to re-sync the camera.