Arlo Format Changed Now Device Will Not Connect To Internet

[Boomandbake10]

Arlo system format changed out of the blue. Started out with a “Live” button on four video started having “play” symbol. Used to be able to adjust volume, can now only listen at set volume or mute. Just a very basic format, why changed? Secondly, system will not connect to internet although I have Nighthawk extender that was suggested. All other devices in home are connected & working properly yet this system continues to say “arlo System is disconnected.

[brh]

@Boomandbake10

Have you trued plugging the base directly into the router temporarily to see if there is something wrong with the extender?

Brian

[Boomandbake10]

I have not, i’ll Try that today. Didn’t think it was the extender since other devices are working fine. Thanks for advice