Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2021-01-08 11:01 PM
  • 940 Views
  • 0 Likes
  • 2 In Conversation
Australien
Luminary
Luminary
‎2021-01-08 11:01 PM

My Arlo Dual Charger suddenly doesn’t charge my batteries anymore. The charger should turn orange to show it is charging. The battery has about 20%. I can charge the battery if I put it in a camera and charge the camera but why doesn’t the dual charger work? I checked all contacts and also swapped it on the charger but no change. The lights are constantly green.

Labels:
0 Likes
Reply
Message 1 of 2
940
1 REPLY 1
TomMac
Guru Guru
Guru
‎2021-01-09 06:23 AM

Make sure your using the original adapter;

Note: You must use the Arlo Charging Station adapter and cable or the Arlo Pro camera power adapter and cable when you use the charging station

 

read this ; https://kb.arlo.com/1239221/What-do-I-do-if-my-Arlo-Charging-Station-won-t-charge-my-Arlo-Go-or-Arlo...

 

 

 

this may also help   ; https://www.arlo.com/en-us/images/Documents/ArloPro/arlo_pro_charging_station_installguide.pdf

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
929
Discussion stats
  • 1 Reply
  • ‎2021-01-08 11:01 PM
  • 941 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.