Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Charger Gives Charging Error

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  • ‎2018-10-17 07:50 AM
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gilbep01
Follower
Follower
‎2018-10-17 07:50 AM

"The charging source connected to the camera cannot charge your battery.  Please use the power adapter designed for your camera." with an "OK, got it" button.

 

The problem is I am using the Arlo charger and cable that came with the camera.

 

Do I need to return this as defective?

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ShayneS
Arlo Moderator
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‎2018-10-18 10:43 AM

gilbep01,

 

Do you have another camera you can test the charging cable with to isolate this further?

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