Arlo Base station won’t connect to internet

[duggyhow501]

Hi y’all, my arlo Base station internet light is staying Amber. My pc is doing fine with my extender but the base station still won’t connect to the internet. I replaced the base station with a new one and it is still doing the same thing. The extender is new too. I thought it was the router, then I replaced the base station. The router in another room is connected to another base station that is working fine so I don’t see how it could be the isp. Please help, thanks.

[TomMac]

temp move the base OFF the extender to the router and see if it works there. ( or swap them )

(eliminate possible other issues to narrow down problem )

[duggyhow501]

Hi, thanks, I will try that. Would it be because I used the ABS or is it APS? The button used to connect quickly without going thru setup. I’m wondering if this has caused the trouble. I will try setting up the extender going thru the setup instead. I’ve tried resetting everything accept the router so I’m gonna try that too.

[duggyhow501 · Accepted solution]

Hi, resetting the main router did the trick. Thanks for your help.