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Arlo Base Station Green Light but Offline

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  • ‎2018-10-17 11:11 AM
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Tanaphon
Follower
Follower
‎2018-10-17 11:11 AM

Hi, My Arlo Base Station has green light but appears offline in the browser and also through the app both android and ios. I have 2 base stations, one works fine. The other one has this problem. It's been a month already but I still couldn't fix. Please help. Thanks in advance.

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ShayneS
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Arlo Moderator
‎2018-10-18 11:05 AM

Tanaphon,

 

What do the status LED Lights display on the front of the base station? Are both base stations on the same network?

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