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Re: Arlo App for Android - Enabling Geofencing Message on opening

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dl_foster
Guide
Guide

Arlo Android App keeps asking to enable geofencing when opening app. I get a screen asking "Enable this mobile device to participate in Geofencing?" I enable all devices, and confirm; but the message screen comes up again when the app is opened later.

 

Android App V2.12.2_27010, Released 121/24/19

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @dl_foster

 

Have you tried to remove & re-install the app and test again?

dl_foster
Guide
Guide

Yes, I did that per Arlo support recommendation. Now I am waiting to see if it stays fixed.

Thanks for your reply.

trebor711
Apprentice
Apprentice
Hi @ShayneS. Is this the suggested fix? I have this problem on both my SG9 and Samsung tablet.
dl_foster
Guide
Guide

@trebor711 , after uninstalling the app, making sure that I had all of the latest updates on my phone (I did), rebooting phone and reinstalling the app everything seems to be working fine again.

trebor711
Apprentice
Apprentice
@dl_foster thank you. Gonna try this on my Samsung tablet first. Hopefully things will go smoothly.
Discussion stats
  • 5 Replies
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  • 3 Likes
  • 3 In Conversation