"Your device is not connected" error on Arlo iOS app

[azarloGuy]

When opening the app and I go to the mode tab the devices take a very long time to update.  I have multiple base stations across several properties and a couple of them show their status right away and others sit on "getting information" for as long as 5 minutes (I've timed it, not exaggerating).   What's going on?  Seems with every ios app update things get worse not better.  So frustrating.  I've had these cameras now for almost 4 years and the system is yet to function as designed.  Geez.

[Meiko]

Ok so has been working for a few days now stuck on Getting status. Has both base stations offline. However using Apple home app am
Able to view all cameras live

[Airrick]

Same issue with base station offline / cameras “getting status”. This issue is even worse since now it doesn’t even take recordings to shoot to the cloud while the issue is happening and the cameras are armed.

[Rogch]

And I'm very disappointed about how Arlo's silence about this issue.