Arlo 2 cameras and Arlo secure program

[sky-2-pilot]

I have have been paying for Arlo Secure for about 2 months. I can'nt get any alerts from my cameras. What good is this? I have had this problem for months . This whole thing sucks!

[jguerdat]

I'm surprised you are having issues with a subscription. Folks using the legacy cameras like yours without a sub seem to need to resort to removing all devices from their account and start fresh, adding the base first. Perhaps it's more widespread than just those with no sub.

Be sure to check your modes and rules to ensure the cameras have appropriate rules.

Since you have a sub, you can also use Settings, Support to choose your camera. Scroll down to Contacts to talk to official support.