Arlo|Smart Home Security|Wireless HD Security Cameras
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OCCS
Aspirant
Aspirant
Unable to see video playback. App just stays buffering. Thanks
8 REPLIES 8
jguerdat
Guru Guru
Guru

Try rebooting the phone and maybe reinstall the app.

BeverlyH
Aspirant
Aspirant
I'm having the same issues. Try to view captured video and all it does is buffer. This started approximately 3+ weeks ago. My husband has no problem on his Iphone - I'm on android.
JamesC
Community Manager
Community Manager

BeverlyH,

 

As suggested above, does a app reinstall/phone reboot resolve the issue?

 

JamesC

dmwinship
Aspirant
Aspirant
Rebooted, reinstalled app, endless buffering continues
dmwinship
Aspirant
Aspirant
Started a couple of weeks ago
JamesC
Community Manager
Community Manager

dmwinship,

 

Do you experience the same behavior using the web client on a PC?

 

JamesC

Jeffreyg
Initiate
Initiate
Why can’t Arlo fix this. I’m prob going to cancel my subscription if this isn’t resolved very soon
JamesC
Community Manager
Community Manager

Jeffreyg,

 

If you download the video, do you still experience an issue when attempting to play it?

 

JamesC

Discussion stats
  • 8 Replies
  • 1976 Views
  • 2 Likes
  • 6 In Conversation