Arlo|Smart Home Security|Wireless HD Security Cameras
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Cmadsen
Aspirant
Aspirant
‎2023-01-17 09:05 AM

I have change iPhone and have re-installed the app. When I try to login and use confirmation tools that authenticate that I am me, it all ends with the app says no access because my iPhone is not trusted- what to do? 

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JamesC
Community Manager
Community Manager
‎2023-01-18 01:21 PM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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