Android 2.6.4_23200 Base Station Mode Not Working.

[Erlander]

The Android 2.6.4_23200 App. will not let me Arm or Disarm my base station.

I touch Mode and it goes to a screen with the Base and its current mode showing.  I touch that and nothing changes.

This is with A Galaxy Note 4 running Android Version 6.0.1

Any help welcome.

[Erlander]

Sorry For the Typo. Base Station Mode

I have restarted the Base with no imporvement.

[Erlander]

Further Report:

When I login to the App , there is a slight pause before the Mode option shows.  If I then enter Mode I cannot change it.

If I then go back to Devices, and then return to Mode it works correctly.

[jguerdat]

It takes a few to several seconds upon opening the app for it to fully initialize. I suspect you're just trying to get to places before it has fully initialized. I wait for the Devices tab to fully show everything (battery levle, recordings, etc.) before expecting to be able to use the app fully.

[Erlander]

No, there is more to the problem than that.

A few minutes ago I was able to adjust mode from the app.  Then I viewe the output from a coupl of cameras and went back to mode and it no longer gives the ability to change mode.  So I logged out, then back in, looked at mode and still couldn't get the options to change mode to come up.  So I looked at a couple of settings and went back to mode and the options were there.  It is very spasmodic and so far I haven't been able to get a real pattern as to what is happening.

[ShayneS]

@Erlander

Can you download the latest Android Firmware and test again?

[Erlander]

Unfortunately due to the age of the phone there are no recent upgrades unless I go to unofficial versions.  I have done this in the past with older phones but am reluctant at present.  So the latest I can get is 6.0.1 of September 2017.

[jguerdat]

Android 6.0.1 is well within supported OSes.

[Erlander · Accepted solution]

I am finding that it is best not to actually log out of the Android app.

Instead I just close it by pressing the Home button.