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Had this issue on May 21 and it is back again
The Arlo Pro 2 cameras I have 3 cameras on one Base Station and 2 camera's on another Base Station.
The one with 3 camera's show that they are recording and I get yellow man running,
But it does not save to Library.
Also it shows when I look at overview of cameras (lower left) 1Min or just now so it is recording something. And you see the image of what it did record
I can not find the footage.
I have rebooted get all lights green on base station so that looks good
I am stumped what is going on
Is there a new filmware happening or what???????
Anyone having same issue Date May 21, 2019 6:00 PM Eastern Standard time now new date May 23, 2019 5:30 PM EST
Solved! Go to Solution.
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I feel sorry for those of you that are stuck with their junk.
Worked out in the yard all weekend and had to turn notifications and footage off on my new cameras due to the fact it was just recording us working, but still had to go through 40-50 vids before we turned them off.
I feel bad for the people STUCK with Arlo!
Total crap!
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Services have been restored for me.
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I am so over this crap. Arlo just admit you are having problems and fix them !!
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V 2.7.2 released 3/22/2019
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Same here, showing 20 recordings, but when I click the library "nada". We purchased this system about 40 days ago base on rating...wow we got flim-flam.
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A strange workaround I tried is to create a custom mode incorporating all my cams. Didn't work as the app kept crashing.
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everyone scrambles for the answer. And having to use a chat room for support is not good. Willing to help just saying.
EDT. Ty.
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There is no testing methodology that I have read that’s mentioned here.
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Engineering and software are likely outsourced from netgear who charge like a wounded bull for each change there by milking Arlo. All speculation on my part of course.
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Arlo Test Methodology: Public Beta (Forced down your throat style)
Zero regression testing
Zero unit testing
Zero pre-release user testing
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I MADE NO CHANGES.. again hours or outages for customers where it resolved itself. Not acceptable . I would not trust these Arlo's for your home security. It does not work 50% of the time as you like.
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Is there any answers on this from arlo?? I would like some sort of follow up or something for this. this is still happening to my system and its just doing whatever it feels like when it feels like. im not understanding. its been literally over a month and my frustrastion is rising. come on arlo at least allow something like a update to the old firmware until its resolved on your end as it was working just fine until yall did whatever.
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