Arlo|Smart Home Security|Wireless HD Security Cameras

1 of 5 cameras is not recording to library

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PrescottW
Aspirant
Aspirant

1 of my 5 cameras is not recording in the library. Any idea why?

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jguerdat
Guru Guru
Guru

First check your active mode and ensure that the problem camera has a rule and is properly configured. If good, reinsert the battery to reset the camera and also power cycle the base. If needed, remove and resync the camera.

StephenB
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Guru

@jguerdat wrote:

First check your active mode and ensure that the problem camera has a rule and is properly configured. If good, reinsert the battery to reset the camera and also power cycle the base. If needed, remove and resync the camera.


Also if this is intermittent, then try swapping the camera with one in another location, and see if the issue moves with the camera (or stays with the location).

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