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- What can you do to get the video doorbell to relea...
What can you do to get the video doorbell to release from the mount when it's "stuck"?
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What can you do to get the video doorbell to release from the mount when it's "stuck"?
I had installed the Arlo Video Doorbell with no issue and then decided to install the angle mount along with a 3rd party mount for 4" vinyl siding. I had a hard time getting the doorbell to lock back into the mounting bracket and now I can't get it to release (which would be necessary for example to access the reset button on the back of the doorbell).
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I cant speak for the third-party mount you're referencing. In general, we do not recommend the use of third-party accessories as they are not specifically designed by Arlo to work with our products.
To release the doorbell from the Arlo mount, take a look here: https://kb.arlo.com/000062362/How-do-I-remove-my-Arlo-Essential-Video-Doorbell-from-the-wall-mount
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