Arlo|Smart Home Security|Wireless HD Security Cameras

I have a delay between my camera and appearance on my phone app -- therefore I can't communicate wit

I have a delay between my camera and appearance on my phone app -- therefore I can't communicate wit

cannot communicate with people who walk up.  What can be done?

 

View Entire Topic
JamesC
Community Manager

A slight delay is expected as the live stream must communicate with the Arlo cloud to initiate. This delay should not be more than about 10 seconds. If you're experiencing a longer delay, this could indicate a connectivity or WiFi interference issue. Try temporarily relocating your camera and test to see if you experience the same issue in a different location. This will help isolate if the problem is at the cameras current location or you are experiencing normal behavior.