Two Factor Authorization

[Leojet]

My Mom is 95 years ols and lives by herself. Why isn’t there an exemption to this two step Authenticator. She will never understand how to do this and she keeps getting knocked off her account.

[JamesC]

As part of our efforts to continually evolve and further strengthen our privacy and security practices, Arlo will now require all users to use two-step verification when logging into their Arlo account.  This new security mandate will go into effect for all users by April 18^th, 2021.

While Arlo has strongly encouraged its users to enable two-step verification since its introduction, Arlo believes requiring this added layer of security is yet another measure we can take to help our users safeguard their accounts and their data.

We appreciate all of the feedback provided so far for two-step verification and will continue working on enhancing the two-step verification experience in the future.

For more information on how to set up two-step verification, please visit the following article: https://kb.arlo.com/000062288/What-is-two-step-verification-and-how-do-I-set-it-up