Arlo|Smart Home Security|Wireless HD Security Cameras

Smart notifications settings not working?

Smart notifications settings not working?

I have turned off all notifications except for people on 2 of my cameras but still get notifications for everything. So blowing wind continues to send me nearly 100 notifications each day the system is armed. Will there be an update to fix that issue?
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JamesC
Community Manager

It's important to note that toggling off Arlo Smart Alerts will not reduce the number of recordings you see in the library, this only suppresses push notifications for alerts that have that tag. You may need to adjust sensitivity or camera placement to alleviate this issue if you are experiencing too many motion triggered events.

 

For more information on adjusting camera sensitivity, see here: https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera 

 

If you only have person notifications enabled but you're still receiving notifications with other tags, try toggling on/off all Arlo Smart notifications within your mobile app, and then toggle on Person again to see if you experience different results.