Arlo|Smart Home Security|Wireless HD Security Cameras
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Can you improve speed of accessing cameras and videos and allowing more people to view simultaneous?

Can you improve speed of accessing cameras and videos and allowing more people to view simultaneous?

Hi,

 

I would Love to see improvement in speed of accessing cameras whenever there's an alert and checking them.

 

Is there any new development on this?

 

Can you please allow more than one user to access/view accounts online via PC?

It's hard for my wife and I to view alerts on PC while away from home.

 

Thank You,

 

~Brett A. Scudder

Accepted Solutions (0)

Answers (1)

Answers (1)

JamesC
Community Manager

Many of the new features in the Arlo 3.0-3.2 mobile apps are geared toward helping you quickly identify through notifications whether or not an alert needs attention. Notification Deep-Link and Animated device Preview are a couple of features designed to help with this. We will continue evaluating customer feedback and developing new ways to improve this experience. For more information on these features, see here:

 

https://community.arlo.com/t5/Announcements/Arlo-Mobile-App-3-0-New-Look-New-Features/td-p/1811188 

https://community.arlo.com/t5/Announcements/Arlo-Mobile-App-3-2/m-p/1817374#M275 

 

While two users cannot log in to the same account simultaneously, two users can access the same cameras and content by using the grant access feature to share with another Arlo account. For more information on how this can be done, take a look here: https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account