Arlo|Smart Home Security|Wireless HD Security Cameras

Security System with monitoring lost

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Ruby110
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I had the Premium Plan with Monitoring. Then I bought another camera from Costco which includes 4 months of Safe and Secure. Unfortunately, Arlo canceled my Premium Plan and gave me the 4 months of S&S. Not what I wanted.

 

Arlo tells me that if I had purchased the camera from them it comes with 30 days of S&S and would not cancel my current Premium subscription. This may also be true for cameras purchased from Amazon. I’m not sure.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Ruby110 

 

Thanks for the feedback, your plan should revert once the trial period ends, unless you chose to continue after the expiration. 

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  • ShayneS
    Arlo Moderator
    Arlo Moderator

    Hi @Ruby110 

     

    Thanks for the feedback, your plan should revert once the trial period ends, unless you chose to continue after the expiration. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Ruby110 

 

Thanks for the feedback, your plan should revert once the trial period ends, unless you chose to continue after the expiration.