Arlo|Smart Home Security|Wireless HD Security Cameras

Contact number for professional monitoring?

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dphwnc
Tutor
Tutor

Is there a phone number for professional monitoring, I cannot seem to locate it

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JamesC
Community Manager
Community Manager

To utilize this feature, you must have an Arlo Safe & Secure Pro plan and have finished setting up Emergency Response.

 

When an alarm event is triggered, you will have a grace period to stop the alarm activation (entry delay). Once countdown expires, you will receive a call and SMS from the 24*7 monitoring agent, along with any other contacts nominated in Emergency Contacts list. If there is no further feedback within a timely manner, the agent will dispatch appropriate emergency response depending on the trigger type (eg. door open while armed will result in police being sent).

 

You can refer to the following documentation for more information on this:  https://downloads.arlo.com/support/arlo-home-security-system/201-50585-02_Arlo_Home_Security_System_...

 

JamesC

dphwnc
Tutor
Tutor

Thank you, James, I do have the Arlo Safe & Secure Pro plan and have finished setting up Emergency Response.