Arlo|Smart Home Security|Wireless HD Security Cameras
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Cellular and wifi constantly dropping from hub

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  • ‎2025-12-10 12:48 PM
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Cowhead
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‎2025-12-10 12:48 PM

My hub daily drops cellular backup signal and there are always two(2) bar signal strength..Now it has started with no wifi.. not connected.. hub is about 12 ft from wifi router.. Any suggestions as to what’s causing this??

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jguerdat
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‎2025-12-11 07:34 AM

Not sure what you're trying to say since the hub does not have "cellular backup signal". The hub ONLY connects via the Ethernet cable to your router. You might want to try reseating the cable on both ends or even try a different router port.

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StephenB
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‎2025-12-11 07:44 AM
@jguerdat wrote:

Not sure what you're trying to say since the hub does not have "cellular backup signal". The hub ONLY connects via the Ethernet cable to your router. You might want to try reseating the cable on both ends or even try a different router port.

@Cowhead is talking about the home security system hub, which does have a cellular backup option.

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