Arlo|Smart Home Security|Wireless HD Security Cameras

worst customer support - videos are laggy and the cameras never catch anything

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Aubsdelong
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Never have I ever experienced for one such low quality, but yet so expensive, expensive cameras, and for two the worst custom support system I have ever seen in my entire life. The only way you can talk to support on the phone is if you’re paying.. The chat bots are so unhelpful. It’s not even funny not to mention. The cameras themselves are just so low quality they may terribly the videos are so laggy and they never catch anything that it’s supposed to so beyond disappointing

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BrookeN
Arlo Moderator
Arlo Moderator

Can you provide more details on which cameras you are experiencing this behavior with?

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