Will get notification that motion is detected but can't access video for a whole day?

[IcedImages]

I will get a notification on the App that motion is detected, but sometimes I won't be able to access the video for a whole day.

[jguerdat]

Have you tried force closing the app and reopening it as well as the web client?

[IcedImages]

I've definitely tried rebooting the app, but I don't know what you mean by web client.

[IcedImages]

Ok I've logged into the web client for the first time, but not sure what to do from there.  The videos don't show up there either.  I know it recorded two yesterday as I got notifications and my other camera (different brand) sent me pictures at the same time.  Last time this happened they showed up about 24 hours later.  Right now has been a little over 24 hours.

[IcedImages]

Also, I just did a manual recording to make sure it would go into the library and it did.

[jguerdat]

Do you have a subscription to Arlo Smart? Have you checked your modes and rules to verify that a suitable one is selected and has the proper actions? Have you restarted the camera?