Arlo|Smart Home Security|Wireless HD Security Cameras
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Putting back a removed Arlo Camera to an existing/active 120 min. plan?

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sahnyc
Tutor
Tutor

What is the procedure/process for putting back a removed Arlo Go camera on to an existing account with an active 120 min. monthly plan?     The camera went off-line for unknown reasons.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @sahnyc

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

sahnyc
Tutor
Tutor

Numerous times - the Off-Line, I'm informed has been escalated to Level 3 Tech. support.  

 

So, I thought perhaps I could get some info on getting the camera back on line by first removing it from my account and then putting it back - and hopefully keep the same usage plan.

 

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