- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What is the procedure/process for putting back a removed Arlo Go camera on to an existing account with an active 120 min. monthly plan? The camera went off-line for unknown reasons.
Labels:
- Related Labels:
-
Installation
-
Online and Mobile Apps
-
Service and Storage
-
Troubleshooting
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @sahnyc
Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Numerous times - the Off-Line, I'm informed has been escalated to Level 3 Tech. support.
So, I thought perhaps I could get some info on getting the camera back on line by first removing it from my account and then putting it back - and hopefully keep the same usage plan.