Arlo|Smart Home Security|Wireless HD Security Cameras
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innatcp
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Aspirant

It has been a few months since I last reviewed my camera footage through a web browser and when I went to review the footage today I found that arlo.netgear.com no longer exists.  So I went to my.arlo.com and logged , but the new website is completely different and I cannot find my cameras.  I can still use the mobile app, but I prefer to use a web browser on my computer.  So if someone could please help me navigate to find my cameras I would be most appreciative.

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StephenB
Guru Guru
Guru

@innatcp wrote:

I can still use the mobile app, but I prefer to use a web browser on my computer.  So if someone could please help me navigate to find my cameras I would be most appreciative.


You should see the cameras on a PC browser, but not in a mobile browser (phone or tablet).

 

Can you post a screenshot of what you see after you log in?

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StephenB
Guru Guru
Guru

@innatcp wrote:

I can still use the mobile app, but I prefer to use a web browser on my computer.  So if someone could please help me navigate to find my cameras I would be most appreciative.


You should see the cameras on a PC browser, but not in a mobile browser (phone or tablet).

 

Can you post a screenshot of what you see after you log in?

innatcp
Aspirant
Aspirant

Well, I have no idea where it was taking me yesterday, but when I logged into my.arlo.com today it took me directly to https://my.arlo.com/#/cameras and I can see my cameras.  Thank you for your help and sorry for any confusion I may have caused.

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