Arlo|Smart Home Security|Wireless HD Security Cameras

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Staska
Aspirant
Aspirant

Hi,

why add rules not active?

IMG_3661.png

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Staska 

 

I have escalated this for you and Support will be reaching out as soon as possible.

View solution in original post

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jguerdat
Guru Guru
Guru

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.

StephenB
Guru Guru
Guru

@jguerdat wrote:

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.


@Staska's screenshot shows "add device rules" is grayed out for Standby.

 

Just guessing, but I am thinking that is an ongoing issue with the original Go camera. 

 

@BrookeN , @ShayneS , @JamesC - is that the case?  If so, is there a workaround? 

Staska
Aspirant
Aspirant

I mean that i couldn’t add any device rules because button isn’t active.

when i just install new App Arlo version it was possible, but not now when it is need 🙂

 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Staska 

 

I have escalated this for you and Support will be reaching out as soon as possible.

Staska
Aspirant
Aspirant

Thank you.

Staska
Aspirant
Aspirant

Hello,

everything was solve by Arlo support, migrated back to old version ( user experience 3) .

Thanks @ShayneS , @Jacob

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