How to add rules

[Staska]

Hi,

why add rules not active?

 

[jguerdat]

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.

[StephenB]

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@jguerdat wrote:

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.

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@Staska's screenshot shows "add device rules" is grayed out for Standby.

Just guessing, but I am thinking that is an ongoing issue with the original Go camera. 

@BrookeN , @ShayneS , @JamesC - is that the case?  If so, is there a workaround? 

[Staska]

I mean that i couldn’t add any device rules because button isn’t active.

when i just install new App Arlo version it was possible, but not now when it is need 🙂

[ShayneS · Accepted solution]

Hi @Staska 

I have escalated this for you and Support will be reaching out as soon as possible.

[Staska]

Thank you.

[Staska]

Hello,

everything was solve by Arlo support, migrated back to old version ( user experience 3) .

Thanks @ShayneS , @Jacob