Arlo|Smart Home Security|Wireless HD Security Cameras

Grey Screen at Night. Tried turning night vision on and off. Camera is located outside at 25 degrees

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Hannah122392
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My Arlo Go camera works great during the day, but once it gets dark, all I can see is a gray screen. I’ve tried turning night vision on and off, but nothing has worked. The camera is located outside and it is cold here, around 25 degrees. Pic of what I see is attached. Thanks for the help!

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TomMac
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Guru

Looks like condensation on the lens....

You could easily test by bringing inside and test in dark when the temp stabilizes

 

Some have used products like rainx to stop same

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angelahortega
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Aspirant

is there any way to turn off the night vision lights when recording at night? 

jguerdat
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Guru

Settings, My Devices, your camera, Video Settings, Night Vision.

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