Arlo Go with solar panel - It's time to charge your battery. Sunny hours but still low battery?

[cochy]

HI Everyone, 

my Arlo Go is connected to a solar panel. It is winter time and almost no sun these days here, so the solar panel could not charge the batter and it is empty now.  I see the message "It's time to charge your battery" in the application. 
There were sunny hours the last 2 days and I'm wondering why the device is not accessible yet. I still see the above message. My second camera at the same place was charged with about 20% at the same time.  When I tap to the settings button in the application, I see that the "device is offline" and I cannot do anything. 

The camera is about 900 km (400 miles) from my location, so I cannot add / register it again. 

Question: Will the camera accessible after more sunny days or shall I do any manually changes?

Thank you for your help. 

[TomMac]

Is it possible the temp was below freezing?  ( even tho sunny )

The solar panel will not charge the battery if it is cold ...its an issue of the battery can be damaged if charge when below freezing.

[cochy]

Dear Tom, 

there were surely some cold days. 

But how the Arlo Go device works normally? Let's say, the temperature is OK. Will the Arlo Go device start automatically , when there is some power in the battery again? Or is it necessary to do manually any changes there? 

[jguerdat · Accepted solution]

Theoretically, the camera should resume operation when battery level allows it. However, there's a possibility that the battery is totally flat and needs to be revived to allow it to charge. There's an FAQ here on how to revive a dead battery - multiple charging attempts to get enough charge into the battery to allow it to charge normally. You may have to do that.