Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-05-08 02:58 PM
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Airspread
Aspirant
Aspirant
‎2023-05-08 02:58 PM

Is anyone else finding the Arlo solar panel for the Arlo Go camera doesn’t last very long? We have gone through 3 panels in 18 months.

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JamesC
Community Manager
Community Manager
‎2023-05-10 01:49 PM

Airspread,

 

What behavior are you experiencing that is causing you to have to replace the panel?

 

JamesC

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Airspread
Aspirant
Aspirant
‎2023-05-11 11:40 AM

It just stops charging the battery and once replaced with a new solar panel the battery charges fine again.

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JamesC
Community Manager
Community Manager
‎2023-05-16 02:40 PM

Airspread,

 

Are they showing any signs of physical damage?

 

If this occurs again, i'd recommend reaching out the Arlo Support team using the Arlo Secure mobile app under Settings > Support.

 

JamesC

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