Endless Loop Loging Into the App

[Ahzoov]

Tried to log in on the app and it sent a code to my phone. I switched to messaging, copied the code, switch back to the arlo app and it told me I was logged out and had to log in so it sent a code to my phone. I switched to messaging, copied the code, switch back to the arlo app and it told me I was logged out and had to log in so it sent me a code. 

As you can see, there is no way out of this loop. 

So I sent a code to my email, and I went to my desktop, got my email and the code and plugged it in. 

This won't work if I'm out and about. Or trying to view my camera because there's an intruder? 

Not conducive to emergency situations. 

Anyone?  

[StephenB]

Have you tried telling the app to trust the phone?

If you see "Feed" and "Dashboard" in your app, then read these instructions:

• https://kb.arlo.com/000062944/Why-does-the-Arlo-Secure-App-say-it-does-not-recognize-my-device-when-...

If you see "Library' instead, then read this:

• https://kb.arlo.com/000062582/Why-does-the-Arlo-Secure-app-say-it-doesn-t-recognize-this-device-when...