Battery needs to be changed even when it's fully charged?

[moprabbit]

I have 5 Arlo go cameras and one of them often gives the message that I need to change the battery even though I have just put in a fully charged battery. I have tried putting the battery in another camera to check it and in that camera it registers as fully charged. Any help would be appreciated.

[jguerdat · Accepted solution]

You can try removing and reconnecting the camera but if that fails it sounds like a faulty camera. Use the Contact Support link at the bottom here to see if they have solutions.

[moprabbit]

Thank you for your reply. Tried disconnecting and did a factory reset on it. I'll see how it goes now. Kind regards
Ann