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Arlo app won’t sign in

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emmayer
Aspirant
Aspirant
I’m getting notifications about my arlo seeing motion however I open app and says signing in but never does. I’ve deleted and reinstall app several times. Seems as if frozen. Also more than 5 second delay before I can see motion if app ever opens. Any advice so I can see these motions?
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ShayneS
Arlo Moderator
Arlo Moderator

HI @emmayer

 

Are you still experiencing this issue signing in?

 

Do you have the latest version of the Arlo mobile app 2.18?

emmayer
Aspirant
Aspirant
I got it unfrozen by changing password which allowed me to log in. App is still slow even with most recent update.
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