Arlo go missing events

[Dcuomo]

I’ve noticed that after a long night of nothing happening , my Arlo go will miss a car coming upto the gate at my farm but I
Will pick it up leaving like 5 mins later. It’s almost like it’s in sleep mode and takes a motion activation to wake it up. Any help would be appreciated.
TIA - Dave

[JessicaP]

Hi Dcuomo,

Try testing the motion detection to make sure it detects motion properly. You can read here to learn how to use the test: How do I use the motion detection test for my Arlo device?

You can also try optimizing motion detection to see if that helps as well: How do I optimize motion detection for my Arlo camera?

[Dcuomo]

Yes it’s detecting , like I said in my post , yes I’ve adjusted everything I can , yes I’ve removed the battery and then Restarted the camera again .

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue since you've tried optimizing motion detection and restarting your camera. You will find several options for contacting support in the provided link.